Banner Message
Please note that online availability does not reflect stock in store!
We will be closed Wednesday, January 22nd all day for inventory. Please email words@bookcellarinc.com with any questions.
Please contact us via email or phone for immediate stock information.
Return Policy
The Book Cellar wants you to be happy with your purchase, but we understand that sometimes an item needs to be returned. Please review the return policies below and contact us with any questions.
- You may return or exchange any book in its original condition for a store credit within 14 days of receiving your order.
- Without a receipt/invoice/gift receipt, a return may be approved for store credit only at the manager's discretion and only at the current value of the book. Please contact us for details.
- For all mail returns/exchanges, the customer is responsible for costs of return shipping. We recommend you return your items using an insured and traceable method. We are not responsible for packages lost or damaged during the return transit.
- If you receive your order and find an item to be missing, incorrect or damaged please contact the store within 7 days, so that we may address and resolve the issue as quickly as possible for you.
**Please note: certain items are marked as Non Returnable by our distributor. If a title is marked as Non Returnable we will not be able to accept it, even with a receipt. Our apologies for any inconvenience.**